Vendor-Managed Logistics – Local & Global Operations
E-TALK is a global, borderless marketplace connecting buyers and independent vendors worldwide.
E-TALK does not physically handle shipments. This model allows vendors to operate locally or internationally without borders, leveraging their regional expertise.
Each vendor is responsible for creating and applying:
DHL, UPS, FedEx, local postal service, or preferred regional courier
Return address & customer service contact information
Important: E-TALK does not mandate a specific courier, allowing vendors to choose the most efficient and cost-effective option for their region and product type.
To maintain trust and customer clarity, all outgoing packages must include E-TALK marketplace identification using any ONE of the following methods:
Official E-TALK logo sticker applied to package exterior
Printed E-TALK marketplace slip included inside package
Label showing: Sold on E-TALK, Vendor Name, and Order ID
Critical Requirement: The official carrier shipping label must remain completely unobstructed and fully legible at all times.
Vendors are encouraged to include their own branding elements:
Requirements: Vendor branding must not misrepresent E-TALK or confuse buyers about order fulfillment responsibility.
Vendors may operate under either model based on their capabilities:
Equal Support: E-TALK supports both global and local vendor models equally.
Any import duties, taxes, or fees assessed by the destination country
Disclaimer: E-TALK is not liable for customs delays, additional fees, or import restrictions.
Vendors must complete the following within 48 hours of shipment:
E-TALK may intervene only in cases of:
E-TALK monitors compliance through automated systems and manual reviews.
Warning notifications & educational resources
Order suspension & temporary restrictions
Permanent account restriction or removal
This policy may be updated to:
Notification: Vendors will receive 30 days’ notice for significant policy changes.
