OUR STORES

VISIT ANY OF OUR
STORES IN YOUR LOCATION

  • HEAD OFFICE: Cumhuriyet mahallesi 1985 sokak tezyuva sitesi B2/blok no:4 no:8AA Esenyurt İstanbul
  • Phone: (055) 5178-8474
  • [email protected]
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the same product that you see in the picture on e-Talk iKobo Marketplace. We strive to provide accurate and high-quality product images to ensure transparency and customer satisfaction.

Where can I view my sales receipt?

To view your sales receipt on e-Talk iKobo Marketplace, you can access it through your account dashboard. Simply log in to your account, navigate to the "Order History" or "My Purchases" section, and you should find the option to view or download your sales receipt.
 

How can I return an item?

If you wish to return an item purchased from e-Talk iKobo Marketplace, please refer to our return policy. Typically, you can initiate a return by logging into your account, locating the specific order, and following the provided instructions for returns. Be sure to carefully review the return policy for any specific requirements or conditions.

Will you restock items indicated as “out of stock?”

We strive to restock items that are indicated as "out of stock" on e-Talk iKobo Marketplace. However, availability may vary depending on the product and supplier. We recommend checking back periodically or signing up for notifications to stay updated on restock information. Additionally, you may consider contacting our customer support team for further assistance in determining restock timelines.

Where can I ship my order?

You can ship your order to the address of your choice. During the checkout process on e-Talk iKobo Marketplace, you will have the option to enter the desired shipping address. Please ensure that the provided address is accurate and complete to avoid any delivery issues.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS